William King works for IBM Software Group, Tivoli Division, IBM UK, as part of the Network Management team. His role is as a network architect developing scenarios on the test network used by the IBM Tivoli Network Manager and ITNCM development teams. As a former IBM Micromuse employee, he has been working on the IBM Tivoli Netcool suite of products for over 10 years. He is familiar with a wide range of different network equipment from optical and MPLS WAN topologies to data center Fibre Channel and iSCSI storage. He has worked with Cisco, Juniper, Huawei, Nortel, IBM System Networking, Brocade, Foundry, and Extreme equipment. He has a PhD in Immunology from Birmingham University.