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Leading Chinese Bank

Helping companies scale fast

This leading Chinese bank turned to Lenovo’s digital workplace solutions for endpoint management and to support collaboration and productivity applications, enabling ongoing product innovation and five-star client services.

“Lenovo digital workplace solutions have transformed our IT operations, improving efficiency and quality of service. With Lenovo taking care of endpoint management, employees always have the tools they need to deliver tailored financial services that help our clients to grow.”

Spokesperson

Leading Chinese Bank

At-a-Glance

Customer: Leading Chinese Bank
Industry: Finance
Region: China
Topic: Workforce Transformation,Productivity and Collaboration,IT Transformation ,Customer Relationship Management

Helping companies scale fast with tailored banking services

This bank aims to help businesses expand into new markets. But poor support from an IT partner left the bank at risk of falling behind competitors. The bank turned to Lenovo’s digital workplace solutions for endpoint management and to support collaboration and productivity applications, enabling ongoing product innovation and five-star client services.

Customer Problem

Quality of service from the bank’s previous IT service provider fell below expectations. Lack of specialist skills increased the risk of downtime and left users reliant on outdated technologies.

Lenovo Solution

To help users work
more efficiently and productively, the bank selected Lenovo to take over endpoint management, and to
roll out new Microsoft collaboration and productivity applications.

Business Impact

The Lenovo partnership has enabled the bank to boost the efficiency of IT service delivery, improve the performance of applications, and help employees work productively.

“Whereas our users lost all confidence in the previous managed service provider, they absolutely trust Lenovo to deliver. Our IT department is now a much more valuable partner to the rest of the business.”

Spokesperson, leading Chinese bank

Results

· Ensures that employee devices are always up to date
· Supports rollout of collaboration and productivity apps
· Enables innovation and enhanced services

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