Martin Gingras

Martin Gingras is a senior IT Specialist working with IBM Global Technology Services in Canada. He has 13 years experience within the IT industry. His areas of expertise include IBM BladeCenter, System x, Microsoft Windows, VMware, and Linux. Martin has worked the last nine years on the RTSC platform, helping customers resolve difficult cases and working on improving System x and BladeCenter brand from a service point of view. He is involved in many issues involving servers, Ethernet switches and FC switches, and SAN issues. Martin also has a focus in IBM tools such as Dynamic System Analysis (DSA), IBM ToolsCenter Bootable Media Creator, and IBM UpdateXpress System Pack Installer. Martin holds a computer management certification (DEC Informatique de gestion) from Cecep Francois-Xavier Garneau.