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Lenovo ThinkAgile HX5521-C Certified Node (Xeon SP Gen 1)

Product Guide (withdrawn product)

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Abstract

Lenovo ThinkAgile HX Certified Nodes are designed for deploying industry-leading hyperconvergence software from Nutanix on Lenovo enterprise platforms that feature the first generation of the Intel Xeon Processor Scalable Family (Xeon SP Gen 1).

The ThinkAgile HX Certified Nodes deliver fully validated and integrated Lenovo hardware and firmware, certified and preloaded with Nutanix software. Nutanix brings the benefits of web-scale technologies to enterprise applications through enterprise storage, data protection, infrastructure resilience, management and analytics, and security.

This product guide provides essential technical and pre-sales information on the Lenovo ThinkAgile HX5521-C Certified Node, its key features and specifications, components and options, and configuration guidelines.

This guide is intended for technical specialists, sales specialists, sales engineers, IT architects, and other IT professionals who want to learn more about the ThinkAgile HX5521-C Certified Node and consider its use in IT solutions.

Product availability: The ThinkAgile HX5521-C Certified Nodes that use the first generation of the Intel Xeon Processor Scalable Family are withdrawn and no longer available for ordering. For currently available ThinkAgile HX Series that use the second generation of the Intel Xeon Processor Scalable Family, refer to the Lenovo ThinkAgile HX Series (Xeon SP Gen 2) product guides:
http://lenovopress.com/servers/thinkagile/hx-series#resource_type=product-guide&sort=publish_date

Option availability: The product guide lists compatible field upgrade option part numbers that were available as of March 31, 2020 or withdrawn on or before March 31, 2020.

Operating system compatibility: For the most recent information about the supported operating systems and their specific versions and service levels, refer to the Operating System Interoperability Guide:
http://lenovopress.com/osig#servers=hx5521-c-7y90

Change History

Changes in the April 14 update:

  • Marked withdrawn Factory-integrated models and Processors 
  • Updated Warranty and support: Updated support terms and conditions

Introduction

Lenovo ThinkAgile HX Certified Nodes are designed for deploying industry-leading hyperconvergence software from Nutanix on Lenovo enterprise platforms that feature the first generation of the Intel Xeon Processor Scalable Family (Xeon SP Gen 1).

The ThinkAgile HX Certified Nodes deliver fully validated and integrated Lenovo hardware and firmware, certified and preloaded with Nutanix software. Nutanix brings the benefits of web-scale technologies to enterprise applications through enterprise storage, data protection, infrastructure resilience, management and analytics, and security.

The ThinkAgile HX5521-C is a 2U rack-mount certified node that supports one processor, up to 96 GB of 2666 MHz TruDDR4 memory, 12x or 14x SAS/SATA SFF hot-swap drive bays with an extensive choice of SATA SSDs and HDDs, and flexible network connectivity options with 1/10 GbE RJ-45, 10 GbE SFP+, and 10/25 GbE SFP28 ports.

Several common uses for the ThinkAgile HX Certified Nodes that are optimized for storage-heavy workloads include file servers, on-cluster backups, and big data.

The ThinkAgile HX5521-C Certified Node is shown in the following figure.

ThinkAgile HX5521-C Certified Node
Figure 1. ThinkAgile HX5521-C Certified Node

Did you know?

The ThinkAgile HX Certified Nodes are built on industry-leading Lenovo ThinkSystem servers that feature enterprise-class reliability, management, and security.

The ThinkAgile HX Certified Nodes deliver fully validated and integrated hardware and firmware that is certified with Nutanix software.

Key features

The ThinkAgile HX Certified Nodes are designed for the industry’s most feature-rich hyperconverged infrastructure from Nutanix. Nutanix brings the benefits of web-scale technologies to enterprise applications through enterprise storage, data protection, infrastructure resilience, management and analytics, and security.

The ThinkAgile HX Certified Nodes offer the following key features:

  • Built on proven and reliable Lenovo ThinkSystem servers featuring Intel Xeon Processor Scalable Family that provide compute power for a variety of workloads and applications.
  • Deliver fully validated and integrated hardware and firmware that is certified with Nutanix software.
  • Preloaded with Nutanix software and ready for out-of-box deployment (software licenses are not included).
  • Provide flexibility in using the existing Nutanix term-based software licenses and active support contracts or purchasing new software licenses and support contracts from Nutanix.
  • Offer optional Lenovo Professional Services to get customers up and running quickly.

The Nutanix software running on the HX Certified Nodes deliver the following key features:

  • A natively integrated solution for data protection and continuous availability at VM granularity that gives administrators an affordable range of options to meet the recovery point objectives (RPO) and recovery time objectives (RTO) for different applications.
  • A fault resistant platform, with no single point of failure and no bottlenecks with shared-nothing architecture, where all data, metadata and services are distributed to all nodes within the cluster, that is built to detect, isolate and recover from failures anywhere in the system.
  • An intuitive user-centric management experience to simplify every aspect of the IT infrastructure lifecycle and provide a single pane of glass to monitor and control Nutanix clusters, with simplified workflows and rich automation for common administrative tasks.
  • Powerful security features, such as two-factor authentication and data-at-rest encryption, with a security development lifecycle that is integrated into product development to help customers meet the most stringent security requirements.

Components and connectors

The following figure shows the front view of the HX5521-C Certified Node.

HX5521-C front view
Figure 2. HX5521-C front view

The front of the HX5521-C Certified Node includes the following components:

  • 12x LFF SAS/SATA hot-swap drive bays
  • One VGA port
  • One USB 2.0 port with XClarity Controller access
  • One USB 3.0 port
  • A Power button
  • Status LEDs

The following figure shows the rear view of the HX5521-C Certified Node with 12 drive bays.

HX5521-C 12-drive bay node rear view
Figure 3. HX5521-C 12-drive bay node rear view

The following figure shows the rear view of the HX5521-C Certified Node with 14 drive bays.

HX5521-C 14-drive bay node rear view
Figure 4. HX5521-C 14-drive bay node rear view

The rear of the HX5521-C Certified Node includes the following components:

  • Three (models with 12 drive bays) or one (models with 14 drive bays) PCIe expansion slots
  • Two LFF SAS/SATA hot-swap rear drive bays (models with 14 drive bays)
  • One LOM card slot
  • One 1 GbE port for XClarity Controller
  • One VGA port
  • Two USB 3.0 ports
  • Two hot-swap power supplies

System specifications

The following table lists the system specifications of the ThinkAgile HX5521-C Certified Node.

Table 1. HX5521-C system specifications
Attribute Specification
Form factor 2U Rack-mount.
Processor One Intel Xeon Silver or Gold Gen 1 processor.
Chipset Intel C624.
Memory Up to 96 GB with up to 6x 16 GB TruDDR4 2666 MHz RDIMMs.
Memory protection Error correction code (ECC), patrol scrubbing, and demand scrubbing.
Drive bays 12x or 14x 3.5-inch SAS/SATA hot-swap.
Internal storage
  • Hybrid: 2 cache SSDs and from 4 to 12 capacity HDDs in increments of 2 drives.
  • All Flash: From 6 to 14 SSDs in increments of 2 drives.
Drive capacities
  • SSDs:
    • 12 Gbps SAS SSDs up to 3.84 GB.
    • 6 Gbps SATA SSDs up to 3.84 TB.
  • HDDs: 6 Gbps NL SATA HDDs up to 10 TB.
Note: All SSDs in the certified node must be of the same model and capacity. All HDDs in the certified node must be of the same type and capacity.
Storage capacity
  • Hybrid: Up to 80 TB (10x 8 TB or 8x 10 TB HDDs).
  • All Flash: Up to 53.76 TB (14x 3.84 TB SSDs).
Storage controller 1x 430-16i HBA (12 Gbps SAS/6 Gbps SATA).
Network interfaces
  • 2x or 4x base 1/10 GbE RJ-45 or 10 GbE SFP+ network ports.
  • 2x optional 1/10 GbE RJ-45, 10 GbE SFP+, or 25 GbE SFP28 expansion ports.
  • 1x RJ-45 10/100/1000 Mb Ethernet port for systems management.
Boot drive 2x 128 GB M.2 non-hot-swap SSDs (RAID-1).
I/O expansion slots HX5521-C (12 drive bays): 4x PCIe 3.0 slots
  • Slot 1: PCIe 3.0 x16; full-height, half-length (not used).
  • Slot 3: PCIe 3.0 x8; full-height, half-length (not used).
  • Slot 4: PCIe 3.0 x8; low profile (for a network adapter).
  • Slot 7: PCIe 3.0 x8 (for an internal storage controller).
HX5521-C (14 drive bays): 2x PCIe 3.0 slots
  • Slot 4: PCIe 3.0 x8; low profile (for a network adapter).
  • Slot 7: PCIe 3.0 x8 (for an internal storage controller).
Ports
  • Front: 1x USB 2.0 port with XClarity Controller access, 1x USB 3.0 port, 1x VGA port.
  • Rear: 2x USB 3.0 ports, 1x VGA port.
Cooling Five hot-swap system fans with N+1 redundancy.
Power supply Two redundant hot-swap 550 W (100 - 240 V) High Efficiency Platinum power supplies.
Video Matrox G200 with 16 MB memory integrated into the XClarity Controller. Maximum resolution is 1920x1200 at 60 Hz with 32 bits per pixel.
Hot-swap parts SSDs and HDDs, power supplies, and fans.
Systems management XClarity Controller (XCC) Enterprise (Pilot 4 chip), proactive platform alerts, light path diagnostics, XClarity Provisioning Manager, XClarity Administrator and XClarity Pro. XClarity Energy Manager (optional).
Security features Power-on password, administrator's password, secure firmware updates, Trusted Platform Module (TPM) 1.2 or 2.0 (configurable UEFI setting). Optional security bezel.
Software Nutanix Acropolis Pro and Ultimate editions (licenses purchased separately from Nutanix).
Hypervisors Nutanix Acropolis Hypervisor (Bundled with AOS).
Warranty and support One- (PRC only), three-, four-, or five-year customer-replaceable unit and onsite limited warranty with selectable service levels: 9x5 coverage with next business day (NBD) parts delivered (base warranty), 9x5 coverage with NBD onsite response (Foundation Service), 24x7 coverage with 4-hour onsite response or 24-hour committed repair (select areas) (Essential Service), or 24x7 coverage with 2-hour onsite response or 6-hour committed repair (select areas) (Advanced Service). Also available are 1-year and 2-year post-warranty extensions, YourDrive YourData, and Enterprise Software Support.
Dimensions Height: 87 mm (3.4 in.), width: 445 mm (17.5 in.), depth: 720 mm (28.3 in.)
Weight Maximum configuration: 32 kg (70.5 lb)

Factory-integrated models

Product availability: The ThinkAgile HX5521-C Certified Nodes that use the first generation of the Intel Xeon Processor Scalable Family are withdrawn and no longer available for ordering. For currently available ThinkAgile HX Series that use the second generation of the Intel Xeon Processor Scalable Family, refer to the Lenovo ThinkAgile HX Series (Xeon SP Gen 2) product guides:
http://lenovopress.com/servers/thinkagile/hx-series#resource_type=product-guide&sort=publish_date

Factory-integrated models of the ThinkAgile HX Certified Nodes are configured by using the Lenovo Data Center Solution Configurator (DCSC):
http://dcsc.lenovo.com

During the configuration process, you are selecting one of the base Configure-to-Order (CTO) models first, and then you are adding components (processors, memory, drives, and network adapters) to the selected model according to the output from the Nutanix Sizer tool:
http://services.nutanix.com/

The following table lists the base CTO models of the ThinkAgile HX5521-C Certified Nodes.

Table 2. Base CTO models
Description Machine Type/Model
Models with 3-year warranty (Worldwide)
Lenovo ThinkAgile HX5521-C Certified Node 3YR 7Y90CTO5WW
Models with 1-year warranty (PRC only)
Lenovo ThinkAgile HX5521-C Certified Node 1YR 7Z05CTO5WW

The following table lists the base chassis for the HX5521-C Certified Node.

Table 3. Base chassis
Description Feature code
ThinkAgile HX552x-C Base B0T7

The HX5521-C Certified Nodes ship with the following items:

  • Electronic Publications Flyer
  • 2U Tool-less Slide Rail Kit with or without 2U CMA (depending on the rack installation option selected)
  • With or without two rack power cables or line cords (depending on the power cable option selection)

Processors

The ThinkAgile HX5521-C Certified Node ships with one processor. The following table lists the processor options that are available for selection.

Table 4. Processor selection options
Description Feature code Quantity
Intel Xeon Silver processors
Intel Xeon Silver 4110 8C 85W 2.1GHz Processor AWEE 1
Intel Xeon Silver 4114 10C 85W 2.2GHz Processor AWEC 1
Intel Xeon Gold processors
Intel Xeon Gold 5115 10C 85W 2.4GHz Processor AWDU 1
Intel Xeon Gold 6126 12C 125W 2.6GHz Processor AWEL 1

The following table lists the specifications of the processors for the certified nodes.

Table 5. CPU specifications (HT = Hyper-Threading, TB = Turbo Boost, VT = Virtualization Technology)
CPU
model
Core frequency
(Base / TB Max)
Number
of cores /
threads
Cache Max DDR4
frequency
Max
memory
per socket
UPI
speed
TDP HT TB VT-x VT-d
Intel Xeon Silver processors
4110 2.1 / 3 GHz 8 / 16 11 MB 2400 MHz 768 GB 9.6 GT/s 85 W Yes Yes Yes Yes
4114 2.2 / 3 GHz 10 / 20 13.75 MB 2400 MHz 768 GB 9.6 GT/s 85 W Yes Yes Yes Yes
Intel Xeon Gold processors
5115 2.4 / 3.2 GHz 10 / 20 13.75 MB 2400 MHz 768 GB 10.4 GT/s 85 W Yes Yes Yes Yes
6126 2.6 / 3.7 GHz 12 / 24 19.25 MB 2666 MHz 768 GB 10.4 GT/s 125 W Yes Yes Yes Yes

Memory

The ThinkAgile HX5521-C Certified Nodes support Lenovo TruDDR4 memory. TruDDR4 memory uses the highest-quality components sourced from Tier 1 DRAM suppliers and only memory that meets strict requirements is selected. It is compatibility tested and tuned to maximize performance and reliability.

The HX5521-C supports up to 12 DIMMs with one processor. A processor has six memory channels, and there are two DIMMs per channel.

The following rules apply when selecting the memory configuration:

  • The certified node supports up to 96 GB with RDIMMs.
  • All DIMMs in the certified node operate at the same speed up to 2666 MHz, which is determined by the maximum memory speed supported by the specific processor.
    Note: Maximum memory speed can be achieved when Max performance mode is enabled in UEFI.

The following memory protection technologies are supported:

  • ECC
  • Patrol scrubbing
  • Demand scrubbing

The following table lists the memory options that are available for selection.

Table 6. Memory selection options
Capacity Description Part number Feature code Quantity
RDIMMs - 2666 MHz
64 GB ThinkSystem 16GB TruDDR4 2666 MHz (2Rx8 1.2V) RDIMM 7X77A01303 AUNC 4
128 GB ThinkSystem 16GB TruDDR4 2666 MHz (2Rx8 1.2V) RDIMM 7X77A01303 AUNC 6

Internal storage

The ThinkAgile HX5521-C Certified Node provides 12x or 14x SAS/SATA LFF hot-swap drive bays for configurable storage capacity, and it contains two internal M.2 SATA non-hot-swap SSDs configured in a RAID-1 drive group for software preload.

The following table lists the internal storage options for the HX5521-C Certified Node.

Table 7. Internal storage options
Description Feature code Quantity
(min / max)
Backplanes
ThinkSystem SR550/SR650 3.5" SATA/SAS 12-Bay Backplane AUR9 1 / 1
ThinkSystem SR590/SR650 3.5" Rear HDD Kit AURZ 0 / 1
M.2 enablement kit
ThinkSystem M.2 with Mirroring Enablement Kit AUMV 1 / 1

Configuration notes:

  • One 12-bay SAS/SATA backplane and one M.2 with Mirroring Enablement Kit are derived by the configurator.
  • If more than 12 drives are selected (SSDs for all flash configurations or a combination of HDDs and SSDs for hybrid configurations), the certified node provides 12 front and 2 rear drive bays (the Rear HDD Kit is derived by the configurator). If 12 or fewer drives are selected, the certified node provides 12 front drive bays only (the rear drive bays are not present).
  • The M.2 with Mirroring Enablement Kit is connected to the Intel PCH via the PCIe link, and the kit supports two M.2 SATA SSDs configured in a RAID-1 drive group for software preload.

The following table lists M.2 drive selection options for software preload.

Table 8. Drive options for software preload
Description Feature code Quantity
ThinkSystem M.2 CV3 128GB SATA 6Gbps Non-Hot-Swap SSD AUUV 2

The following table lists the storage controllers for internal storage of the HX5521-C Certified Node.

Table 9. Controllers for internal storage
Description Feature code Quantity
ThinkSystem 430-16i SAS/SATA 12Gb HBA (non-RAID) AUNM 1

Configuration note: A low profile SAS HBA for internal storage is derived by the configurator, and it occupies the PCIe slot 7.

Drives for internal storage

The following tables list the drive selection options.

Table 10. Drive selection options: Hybrid configurations
Description Part number Feature code Quantity
(min / max)
SSD selection (Cache tier): SAS 12Gb SSDs - PM1633a Capacity
ThinkSystem 3.5" PM1633a 3.84TB Capacity SAS 12Gb Hot Swap SSD 4XB7A10173 B2XC 2 / 2
SSD selection (Cache tier): SAS 12Gb SSDs - PM1635a Mainstream
ThinkSystem 3.5" PM1635a 800GB Mainstream SAS 12Gb Hot Swap SSD 4XB7A10188 B2XD 2 / 2
ThinkSystem 3.5" PM1635a 1.6TB Mainstream SAS 12Gb Hot Swap SSD 4XB7A10187 B2XE 2 / 2
SSD selection (Cache tier): SAS 12Gb SSDs - PM1645 Mainstream
ThinkSystem 3.5" PM1645 800GB Mainstream SAS 12Gb Hot Swap SSD 4XB7A13657 B4A3 2 / 2
ThinkSystem 3.5" PM1645 1.6TB Mainstream SAS 12Gb Hot Swap SSD 4XB7A13658 B4A4 2 / 2
SSD selection (Cache tier): SATA 6Gb SSDs - S4600 Mainstream
ThinkSystem 3.5" Intel S4600 480GB Mainstream SATA 6Gb Hot Swap SSD 7SD7A05717 B0ZU 2 / 2
ThinkSystem 3.5" Intel S4600 960GB Mainstream SATA 6Gb Hot Swap SSD 7SD7A05716 B0ZV 2 / 2
ThinkSystem 3.5" Intel S4600 1.92TB Mainstream SATA 6Gb Hot Swap SSD 7SD7A05715 B109 2 / 2
SSD selection (Cache tier): SATA 6Gb SSDs - S4610 Mainstream
ThinkSystem 3.5" Intel S4610 480GB Mainstream SATA 6Gb Hot Swap SSD 4XB7A13640 B49S 2 / 2
ThinkSystem 3.5" Intel S4610 960GB Mainstream SATA 6Gb Hot Swap SSD 4XB7A13641 B49T 2 / 2
ThinkSystem 3.5" Intel S4610 1.92TB Mainstream SATA 6Gb Hot Swap SSD 4XB7A13642 B49U 2 / 2
SSD selection (Cache tier): SATA 6Gb SSDs - PM883 Entry
ThinkSystem 3.5" PM883 3.84TB Entry SATA 6Gb Hot Swap SSD 4XB7A17180 B6JZ 2 / 2
SSD selection (Cache tier): SATA 6Gb SSDs - S4510 Entry
ThinkSystem 3.5" Intel S4510 3.84TB Entry SATA 6Gb Hot Swap SSD 4XB7A13629 B49H 2 / 2
HDD selection (Capacity tier): SAS 12Gb HDDs
ThinkSystem 3.5" 10TB 7.2K SAS 12Gb Hot Swap 512e HDD 7XB7A00046 AUUG 4 / 8
HDD selection (Capacity tier): SATA 6Gb HDDs
ThinkSystem 3.5" 4TB 7.2K SATA 6Gb Hot Swap 512n HDD 7XB7A00051 AUU8 6 / 12
ThinkSystem 3.5" 6TB 7.2K SATA 6Gb Hot Swap 512e HDD 7XB7A00052 AUUA 6 / 12
ThinkSystem 3.5" 8TB 7.2K SATA 6Gb Hot Swap 512e HDD 7XB7A00053 AUU9 4 / 10
ThinkSystem 3.5" 10TB 7.2K SATA 6Gb Hot Swap 512e HDD 7XB7A00054 AUUB 4 / 8
Table 11. Drive selection options: All Flash configurations
Description Part number Feature code Quantity
(min / max)
SAS 12Gb SSDs - PM1633a Capacity
ThinkSystem 3.5" PM1633a 3.84TB Capacity SAS 12Gb Hot Swap SSD 4XB7A10173 B2XC 6 / 14
SAS 12Gb SSDs - PM1635a Mainstream
ThinkSystem 3.5" PM1635a 800GB Mainstream SAS 12Gb Hot Swap SSD 4XB7A10188 B2XD 6 / 14
ThinkSystem 3.5" PM1635a 1.6TB Mainstream SAS 12Gb Hot Swap SSD 4XB7A10187 B2XE 6 / 14
SAS 12Gb SSDs - PM1645 Mainstream
ThinkSystem 3.5" PM1645 800GB Mainstream SAS 12Gb Hot Swap SSD 4XB7A13657 B4A3 6 / 14
ThinkSystem 3.5" PM1645 1.6TB Mainstream SAS 12Gb Hot Swap SSD 4XB7A13658 B4A4 6 / 14
SATA 6Gb SSDs - S4600 Mainstream
ThinkSystem 3.5" Intel S4600 480GB Mainstream SATA 6Gb Hot Swap SSD 7SD7A05717 B0ZU 6 / 14
ThinkSystem 3.5" Intel S4600 960GB Mainstream SATA 6Gb Hot Swap SSD 7SD7A05716 B0ZV 6 / 14
ThinkSystem 3.5" Intel S4600 1.92TB Mainstream SATA 6Gb Hot Swap SSD 7SD7A05715 B109 6 / 14
SATA 6Gb SSDs - S4610 Mainstream
ThinkSystem 3.5" Intel S4610 480GB Mainstream SATA 6Gb Hot Swap SSD 4XB7A13640 B49S 6 / 14
ThinkSystem 3.5" Intel S4610 960GB Mainstream SATA 6Gb Hot Swap SSD 4XB7A13641 B49T 6 / 14
ThinkSystem 3.5" Intel S4610 1.92TB Mainstream SATA 6Gb Hot Swap SSD 4XB7A13642 B49U 6 / 14
SATA 6Gb SSDs - 5100 Mainstream
ThinkSystem 3.5" 5100 1.92TB Mainstream SATA 6Gb Hot Swap SSD 7SD7A05757 B114 6 / 14
SATA 6Gb SSDs - 5200 Mainstream
ThinkSystem 3.5" 5200 480GB Mainstream SATA 6Gb Hot Swap SSD 4XB7A10243 B48E 6 / 14
ThinkSystem 3.5" 5200 960GB Mainstream SATA 6Gb Hot Swap SSD 4XB7A10244 B48F 6 / 14
SATA 6Gb SSDs - PM883 Entry
ThinkSystem 3.5" PM883 3.84TB Entry SATA 6Gb Hot Swap SSD 4XB7A17180 B6JZ 6 / 14
SATA 6Gb SSDs - S4510 Entry
ThinkSystem 3.5" Intel S4510 3.84TB Entry SATA 6Gb Hot Swap SSD 4XB7A13629 B49H 6 / 14

Configuration notes:

  • For hybrid configurations, the HX5521-C Certified Node supports 2 cache drives (SSDs) and from 4 to 12 capacity drives (HDDs) in increments of 2 drives.
  • For All Flash configurations, the HX5521-C Certified Node supports from 6 to 14 SSDs in increments of 2 drives.
  • All SSDs in the certified node must be of the same model and capacity. All HDDs in the certified node must be of the same type and capacity.

Network connectivity

The ThinkAgile HX5521-C Certified Nodes provide base two- or four-port 1/10 GbE RJ-45 or 10 GbE SFP+ network connectivity with the onboard Intel X722 NIC and a LOM card installed in the certified node. Two additional 1/10 GbE RJ-45, 10 GbE SFP+, or 25 GbE SFP28 expansion ports can be selected, if required.

The following table lists the network adapter options that are available for selection.

Table 12. Network adapter selection options
Description Part number Feature code Quantity
(min / max)
1/10 GbE RJ-45 base ports
ThinkSystem 10Gb 2-port Base-T LOM (RJ-45) 7ZT7A00548 AUKL 0 / 1
ThinkSystem 10Gb 4-port Base-T LOM (RJ-45) 7ZT7A00549 AUKM 0 / 1
1/10 GbE RJ-45 expansion ports
Intel X550-T2 Dual Port 10GBase-T Adapter (RJ-45) 00MM860 ATPX 0 / 1
10 GbE SFP+ base ports
ThinkSystem 10Gb 2-port SFP+ LOM 7ZT7A00546 AUKJ 0 / 1
ThinkSystem 10Gb 4-port SFP+ LOM 7ZT7A00547 AUKK 0 / 1
10 GbE SFP+ expansion ports
Intel X710-DA2 PCIe 10Gb 2-Port SFP+ Ethernet Adapter 7ZT7A00537 AUKX 0 / 1
10/25 GbE SFP28 expansion ports
Mellanox ConnectX-4 Lx 10/25GbE SFP28 2-Port PCIe Ethernet Adapter 01GR250 AUAJ 0 / 1

Configuration notes:

  • One of the 1/10 GbE RJ-45 or 10 GbE SFP+ LOM cards is required for selection, and it provides base network connectivity. Optional expansion ports can be selected, if needed.
  • Supported transceivers or DAC cables should be purchased for the SFP+ and SFP28 ports, and UTP Category 6 cables should be purchased for the 10 GbE RJ-45 ports. The maximum number of transceivers or cables that are supported per adapter equals the quantity of the adapter ports, and all adapter ports must have the same type of the transceiver or cable selected.

    The following transceiver and cables can be purchased:

The following table lists cables for the 1/10 GbE RJ-45 ports.

Table 13. Cables for 1/10 GbE RJ-45 ports
Description Part number Feature code
UTP Category 6 cables (Green) for 1/10 GbE RJ-45 ports
0.75m Cat6 Green Cable 00WE123 AVFW
1.0m Cat6 Green Cable 00WE127 AVFX
1.25m Cat6 Green Cable 00WE131 AVFY
1.5m Cat6 Green Cable 00WE135 AVFZ
3m Cat6 Green Cable 00WE139 AVG0
10m Cat6 Green Cable 90Y3718 A1MT
25m Cat6 Green Cable 90Y3727 A1MW

The following table lists transceivers and cables for the 10 GbE SFP+ ports.

Table 14. Transceivers and cables for 10 GbE SFP+ ports
Description Part number Feature code
10 GbE SFP+ SR transceivers for 10 GbE SFP+ ports
Lenovo 10GBASE-SR SFP+ Transceiver 46C3447 5053
Lenovo 10GBASE-LR SFP+ Transceiver 00FE331 B0RJ
Optical cables for 10 GbE SFP+ SR transceivers
Lenovo 0.5m LC-LC OM3 MMF Cable 00MN499 ASR5
Lenovo 1m LC-LC OM3 MMF Cable 00MN502 ASR6
Lenovo 3m LC-LC OM3 MMF Cable 00MN505 ASR7
Lenovo 5m LC-LC OM3 MMF Cable 00MN508 ASR8
Lenovo 10m LC-LC OM3 MMF Cable 00MN511 ASR9
Lenovo 15m LC-LC OM3 MMF Cable 00MN514 ASRA
Lenovo 25m LC-LC OM3 MMF Cable 00MN517 ASRB
Passive SFP+ DAC cables for 10 GbE SFP+ ports
Lenovo 0.5m Passive SFP+ DAC Cable 00D6288 A3RG
Lenovo 1m Passive SFP+ DAC Cable 90Y9427 A1PH
Lenovo 1.5m Passive SFP+ DAC Cable 00AY764 A51N
Lenovo 2m Passive SFP+ DAC Cable 00AY765 A51P
Lenovo 3m Passive SFP+ DAC Cable 90Y9430 A1PJ
Lenovo 5m Passive SFP+ DAC Cable 90Y9433 A1PK
Lenovo 7m Passive SFP+ DAC Cable 00D6151 A3RH
Active SFP+ DAC cables for 10 GbE SFP+ ports
Lenovo 1m Active DAC SFP+ Cable 00VX111 AT2R
Lenovo 3m Active DAC SFP+ Cable 00VX114 AT2S
Lenovo 5m Active DAC SFP+ Cable 00VX117 AT2T
SFP+ active optical cables for 10 GbE SFP+ ports
Lenovo 1m SFP+ to SFP+ Active Optical Cable 00YL634 ATYX
Lenovo 3m SFP+ to SFP+ Active Optical Cable 00YL637 ATYY
Lenovo 5m SFP+ to SFP+ Active Optical Cable 00YL640 ATYZ
Lenovo 7m SFP+ to SFP+ Active Optical Cable 00YL643 ATZ0
Lenovo 15m SFP+ to SFP+ Active Optical Cable 00YL646 ATZ1
Lenovo 20m SFP+ to SFP+ Active Optical Cable 00YL649 ATZ2

The following table lists transceivers and cables for the 25 GbE SFP28 ports.

Table 15. Transceivers and cables for 25 GbE SFP28 ports
Description Part number Feature code
25 GbE SFP28 SR transceivers for 25 GbE SFP28 ports
Lenovo 25GBase-SR SFP28 Transceiver 7G17A03537 AV1B
Optical cables for 25 GbE SFP28 SR transceivers
Lenovo 0.5m LC-LC OM3 MMF Cable 00MN499 ASR5
Lenovo 1m LC-LC OM3 MMF Cable 00MN502 ASR6
Lenovo 3m LC-LC OM3 MMF Cable 00MN505 ASR7
Lenovo 5m LC-LC OM3 MMF Cable 00MN508 ASR8
Lenovo 10m LC-LC OM3 MMF Cable 00MN511 ASR9
Lenovo 15m LC-LC OM3 MMF Cable 00MN514 ASRA
Lenovo 25m LC-LC OM3 MMF Cable 00MN517 ASRB
Passive copper cables for 25 GbE SFP28 ports
Lenovo 1m Passive 25G SFP28 DAC Cable 7Z57A03557 AV1W
Lenovo 3m Passive 25G SFP28 DAC Cable 7Z57A03558 AV1X
Lenovo 5m Passive 25G SFP28 DAC Cable 7Z57A03559 AV1Y
Active optical cables for 25 GbE SFP28 ports
Lenovo 3m 25G SFP28 Active Optical Cable 7Z57A03541 AV1F
Lenovo 5m 25G SFP28 Active Optical Cable 7Z57A03542 AV1G
Lenovo 10m 25G SFP28 Active Optical Cable 7Z57A03543 AV1H
Lenovo 15m 25G SFP28 Active Optical Cable 7Z57A03544 AV1J
Lenovo 20m 25G SFP28 Active Optical Cable 7Z57A03545 AV1K

Power supplies and cables

The HX5521-C Certified Nodes ship with two power supplies that are listed in the following table.

Table 16. Power supplies
Description Feature code Quantity
ThinkSystem 550W (230V/115V) Platinum Hot-Swap Power Supply AVWC 2

Configuration note: The power supplies support AC (Worldwide) and HVDC (China only) power sources.

The ThinkAgile HX5521-C Certified Nodes ship with two customer-configured power cords. The following table lists the rack power cables and line cords that are available for selection.

Table 17. Power cable selection options
Description Part number Feature code
Rack power cables
1.0m, 10A/100-250V, C13 to IEC 320-C14 Rack Power Cable 00Y3043 A4VP
1.0m, 13A/100-250V, C13 to IEC 320-C14 Rack Power Cable 4L67A08367 B0N5
1.2m, 16A/100-250V, 2 Short C13s to Short C20 Rack Power Cable 47C2491 A3SW
1.5m, 10A/100-250V, C13 to IEC 320-C14 Rack Power Cable 39Y7937 6201
1.5m, 13A/100-250V, C13 to IEC 320-C14 Rack Power Cable 4L67A08368 B0N6
2.0m, 10A/100-250V, C13 to IEC 320-C14 Rack Power Cable 4L67A08365 B0N4
2.0m, 13A/125V-10A/250V, C13 to IEC 320-C14 Rack Power Cable 4L67A08369 6570
2.5m, 16A/100-250V, 2 Long C13s to Short C20 Rack Power Cable 47C2492 A3SX
2.8m, 10A/100-250V, C13 to IEC 320-C14 Rack Power Cable 4L67A08366 6311
2.8m, 13A/125V-10A/250V, C13 to IEC 320-C14 Rack Power Cable 4L67A08370 6400
2.8m, 10A/100-250V, C13 to IEC 320-C20 Rack Power Cable 39Y7938 6204
2.8m, 16A/100-250V, 2 Short C13s to Long C20 Rack Power Cable 47C2493 A3SY
4.1m, 16A/100-250V, 2 Long C13s to Long C20 Rack Power Cable 47C2494 A3SZ
4.3m, 10A/100-250V, C13 to IEC 320-C14 Rack Power Cable 39Y7932 6263
4.3m, 13A/125V-10A/250V, C13 to IEC 320-C14 Rack Power Cable 4L67A08371 6583
Line cords
Argentina 2.8m, 10A/250V, C13 to IRAM 2073 Line Cord 39Y7930 6222
Argentina 4.3m, 10A/250V, C13 to IRAM 2073 Line Cord 81Y2384 6492
Australia/New Zealand 2.8m, 10A/250V, C13 to AS/NZS 3112 Line Cord 39Y7924 6211
Australia/New Zealand 4.3m, 10A/250V, C13 to AS/NZS 3112 Line Cord 81Y2383 6574
Brazil 2.8m, 10A/250V, C13 to NBR 14136 Line Cord 69Y1988 6532
Brazil 4.3m, 10A/250V, C13 to NBR14136 Line Cord 81Y2387 6404
China 2.8m, 10A/250V, C13 to GB 2099.1 Line Cord 39Y7928 6210
China 4.3m, 10A/250V, C13 to GB 2099.1 Line Cord 81Y2378 6580
Denmark 2.8m, 10A/250V, C13 to DK2-5a Line Cord 39Y7918 6213
Denmark 4.3m, 10A/250V, C13 to DK2-5a Line Cord 81Y2382 6575
Europe 2.8m, 10A/250V, C13 to CEE7-VII Line Cord 39Y7917 6212
Europe 4.3m, 10A/250V, C13 to CEE7-VII Line Cord 81Y2376 6572
India 2.8m, 10A/250V, C13 to IS 6538 Line Cord 39Y7927 6269
India 4.3m, 10A/250V, C13 to IS 6538 Line Cord 81Y2386 6567
Israel 2.8m, 10A/250V, C13 to SI 32 Line Cord 39Y7920 6218
Israel 4.3m, 10A/250V, C13 to SI 32 Line Cord 81Y2381 6579
Italy 2.8m, 10A/250V, C13 to CEI 23-16 Line Cord 39Y7921 6217
Italy 4.3m, 10A/250V, C13 to CEI 23-16 Line Cord 81Y2380 6493
Japan 2.8m, 12A/125V, C13 to JIS C-8303 Line cord 46M2593 A1RE
Japan 2.8m, 12A/250V, C13 to JIS C-8303 Line Cord 4L67A08357 6533
Japan 4.3m, 12A/125V, C13 to JIS C-8303 Line Cord 39Y7926 6335
Japan 4.3m, 12A/250V, C13 to JIS C-8303 Line Cord 4L67A08362 6495
Korea 2.8m, 12A/250V, C13 to KS C8305 Line Cord 39Y7925 6219
Korea 4.3m, 12A/250V, C13 to KS C8305 Line Cord 81Y2385 6494
South Africa 2.8m, 10A/250V, C13 to SABS 164 Line Cord 39Y7922 6214
South Africa 4.3m, 10A/250V, C13 to SABS 164 Line Cord 81Y2379 6576
Switzerland 2.8m, 10A/250V, C13 to SEV 1011-S24507 Line Cord 39Y7919 6216
Switzerland 4.3m, 10A/250V, C13 to SEV 1011-S24507 Line Cord 81Y2390 6578
Taiwan 2.8m, 10A/125V, C13 to CNS 10917-3 Line Cord 23R7158 6386
Taiwan 2.8m, 10A/250V, C13 to CNS 10917-3 Line Cord 81Y2375 6317
Taiwan 2.8m, 15A/125V, C13 to CNS 10917-3 Line Cord 81Y2374 6402
Taiwan 4.3m, 10A/125V, C13 to CNS 10917-3 Line Cord 4L67A08363 AX8B
Taiwan 4.3m, 10A/250V, C13 to CNS 10917-3 Line Cord 81Y2389 6531
Taiwan 4.3m, 15A/125V, C13 to CNS 10917-3 Line Cord 81Y2388 6530
United Kingdom 2.8m, 10A/250V, C13 to BS 1363/A Line Cord 39Y7923 6215
United Kingdom 4.3m, 10A/250V, C13 to BS 1363/A Line Cord 81Y2377 6577
United States 2.8m, 10A/125V, C13 to NEMA 5-15P Line Cord 90Y3016 6313
United States 2.8m, 10A/250V, C13 to NEMA 6-15P Line Cord 46M2592 A1RF
United States 2.8m, 13A/125V, C13 to NEMA 5-15P Line Cord 00WH545 6401
United States 4.3m, 10A/125V, C13 to NEMA 5-15P Line Cord 4L67A08359 6370
United States 4.3m, 10A/250V, C13 to NEMA 6-15P Line Cord 4L67A08361 6373
United States 4.3m, 13A/125V, C13 to NEMA 5-15P Line Cord 4L67A08360 AX8A

Rack installation

The HX5521-C Certified Nodes ship with a rail kit. The following table lists the rail kit options that are available for selection.

Table 18. Rack kit selection options
Description Feature code Quantity
(min / max)
4-post rail kits
ThinkSystem Tool-less Slide Rail AXCA 0 / 1
ThinkSystem Tool-less Slide Rail Kit with 2U CMA AXCH 0 / 1
Lockable front bezel
ThinkSystem 2U Security Bezel AURX 0 / 1

Configuration note: One of the rail kits is required for selection.

The following table summarizes the rail kit features and specifications.

Table 19. Rail kit features and specifications summary
Feature Tool-less Slide Rail
Without CMA With 2U CMA
CMA Not included Included
Rail length 730 mm (28.74 in.) 807 mm (31.8 in.)
Rail type Full-out slide (ball bearing)
Tool-less installation Yes
In-rack maintenance Yes
1U PDU support Yes
0U PDU support Limited*
Rack type IBM and Lenovo 4-post, IEC standard-compliant
Mounting holes Square or round
Mounting flange thickness 2 mm (0.08 in.) – 3.3 mm (0.13 in.)
Distance between front and rear mounting flanges^ 609.6 mm (24 in.) – 863.6 mm (34 in.)

* If a 0U PDU is used, the rack cabinet must be at least 1100 mm (43.31 in.) deep if no CMA is used, or at least 1200 mm (47.24 in.) deep if a CMA is used.
^ Measured when mounted on the rack, from the front surface of the front mounting flange to the rear most point of the rail.

Software

The ThinkAgile HX5521-C Certified Nodes support the Nutanix Acropolis Hypervisor (AHV) (bundled with AOS) that is factory-preinstalled on the 2x 128 GB M.2 SSDs configured in a RAID-1 drive group.

The ThinkAgile HX Certified Nodes are shipped with the Nutanix software preloaded. Nutanix software licenses and software support are not included. Customers can use the existing Nutanix term-based software licenses and active support contracts, or they can purchase term-based software licenses and support contracts from Nutanix.

Configuration notes:

  • The HX Certified Nodes support the Nutanix Software Pro and Ultimate editions; the Starter edition is not supported.
  • The HX5521-C Certified Nodes cannot be deployed as a cluster on their own; one or more HX5521-C can be deployed as a cluster with two or more HX1321, HX3321, HX3521-G, HX3721, HX5521, HX7521, or HX7821 Certified Nodes (AOS 5.1.3 or later).
  • VMs are not supported on the HX5521-C Certified Nodes.

Systems management

The ThinkAgile HX Certified Nodes support the following systems management tools:

Lenovo XClarity Controller

The ThinkAgile HX Certified Nodes contain Lenovo XClarity Controller (XCC) Enterprise, which provides advanced service-processor control, monitoring, and alerting functions.

XClarity Controller Enterprise offers the following capabilities for the HX Certified Nodes:

  • Gathering and viewing system information and inventory
  • Monitoring system status and health
  • Alerting and notifications
  • Event logging
  • Syslog alerting
  • Configuring security
  • Updating system firmware
  • Real-time power usage monitoring
  • Displaying graphics for real-time and historical power usage data and temperature
  • Capping power usage
  • Remotely controlling power (Power on, Power off, Restart)

The XClarity Controller provides remote server management through the following interfaces:

  • Intelligent Platform Management Interface (IPMI) Version 2.0
  • Simple Network Management Protocol (SNMP) Version 3
  • Common Information Model (CIM)
  • Data Center Manageability Interface (DCMI) Version 1.5
  • Redfish REpresentational State Transfer (REST) API
  • Web browser with HTML5 support
  • Command-line interface
  • Virtual Operator Panel with XClarity Mobile App via the front USB port with XClarity Controller access

Virtual Operator Panel provides quick access to system status, firmware, network, health, and alerts information. With proper authentication, it also allows to configure systems management and network settings and to control system power (Power on, Power off, Restart). The Virtual Operator Panel can be accessed from the XClarity Mobile App running on the Android or iOS mobile device that is connected to the front USB port with XClarity Controller access (See Components and connectors).

Light path diagnostics

The ThinkAgile HX5521-C Certified Nodes include basic light path diagnostics, which provides the system LEDs on the front of the certified node (see Components and connectors) and the LEDs near the monitored components (for example, the DIMM error LEDs on the system board).

Lenovo XClarity Administrator and XClarity Pro

Lenovo XClarity Administrator is a centralized systems management solution that helps administrators deliver infrastructure faster. This solution integrates easily with Lenovo x86 servers, appliances, certified nodes, Top-of-Rack Ethernet switches, and storage systems, providing automated agent-less discovery, inventory, monitoring, and alerts across multiple systems. In addition, some managed endpoints support firmware updates and configuration management.

Lenovo XClarity Administrator is an optional software component for the ThinkAgile HX Certified Nodes which can be used to manage firmware upgrades outside of the Nutanix Prism software.

Notes:

  • Lenovo XClarity Administrator can be downloaded and used at no charge to discover and monitor HX Certified Nodes and manage firmware upgrades for them.
  • Optional Lenovo XClarity Pro subscription license that can be selected in the configurator provides software support for XClarity Administrator for the duration of the selected warranty period. If Lenovo XClarity software support is required, the XClarity Pro option must be selected.

The XClarity Pro license can be added during the initial purchase by selecting one of the software options listed in the following table.

Table 20. XClarity Pro selection options
Description Feature code Quantity (per node)
XClarity Pro B0W3 1

Also, XClarity Pro licenses can be added after the initial deployment by purchasing one of the software license options listed in the following table.

Table 21. Lenovo XClarity Pro license options
Description Part number Quantity
(per node)
NA, AP, Japan* EMEA, LA**
Lenovo XClarity Pro, per Managed Endpoint w/1 Yr SW S&S 00MT201 00MT207 1
Lenovo XClarity Pro, per Managed Endpoint w/3 Yr SW S&S 00MT202 00MT208 1
Lenovo XClarity Pro, per Managed Endpoint w/5 Yr SW S&S 00MT203 00MT209 1

* NA = North America; AP = Asia Pacific.
** EMEA = Europe, Middle East, Africa; LA = Latin America.

Lenovo XClarity Administrator is available from Lenovo at no charge, and it offers the following features:

  • Auto-discovery and monitoring of HX Certified Nodes
  • Firmware updates and compliance enforcement
  • External alerts and notifications via SNMP traps, syslog remote logging, and e-mail
  • Secure connections to managed endpoints
  • NIST 800-131A or FIPS 140-2 compliant cryptographic standards between the management solution and managed endpoints
  • Integration into existing higher-level management systems such as cloud automation and orchestration tools through REST APIs, providing extensive external visibility and control over hardware resources
  • An intuitive, easy-to-use GUI
  • Scripting support with Windows PowerShell, providing command-line visibility and control over hardware resources

For more information, refer to the Lenovo XClarity Administrator Product Guide:
http://lenovopress.com/tips1200

Lenovo XClarity Energy Manager

Lenovo XClarity Energy Manager provides a stand-alone, web-based agent-less power management console that provides real time data and enables customers to observe, plan and manage power and cooling for Lenovo servers and appliances. Using built-in intelligence, XClarity Energy Manager identifies power consumption trends and ideal power settings, and it performs cooling analysis so that customers can define and optimize their power-saving policies.

Lenovo XClarity Energy Manager offers the following capabilities:

  • Monitors room, row, rack, and device levels in the data center
  • Reports vital system information, such as power, temperature and resource utilization
  • Monitors inlet temperature to locate hot spots, reducing the risk of data or device damage
  • Provides finely-grained controls to limit platform power in compliance with IT policy
  • Generates alerts when a user-defined threshold is reached

Lenovo XClarity Energy Manager license is included in the XClarity Controller Enterprise upgrade.

For more information, refer to the Lenovo XClarity Energy Manager web page:
http://datacentersupport.lenovo.com/us/en/solutions/lnvo-lxem

Physical specifications

The ThinkAgile HX5521-C Certified Nodes have the following dimensions and weight (approximate):

  • Height: 87 mm (3.4 in.)
  • Width: 445 mm (17.5 in.)
  • Depth: 720 mm (28.3 in.)
  • Weight (maximum): 32 kg (70.5 lb)

Operating environment

The ThinkAgile HX Certified Nodes comply with ASHRAE class A2 specifications. The node performance might be impacted when the operating temperature is outside the ASHRAE A2 specifications. Depending on the hardware configuration, some HX5521-C Certified Nodes comply with ASHRAE class A3 and class A4 specifications. To comply with ASHRAE class A3 and class A4 specifications, the nodes must meet the following hardware configuration requirement: Intel Xeon Gold 6126 processors not installed.

The ThinkAgile HX Certified Nodes are supported in the following environment:

  • Air temperature:
    • Operating:
      • ASHRAE Class A4: 5 °C - 45 °C (41 °F - 113 °F); for altitudes above 900 m (2,953 ft), decrease the maximum ambient temperature by 1 °C for every 125-m (410-ft) increase in altitude
      • ASHRAE Class A3: 5 °C - 40 °C (41 °F - 104 °F); for altitudes above 900 m (2,953 ft), decrease the maximum ambient temperature by 1 °C for every 175-m (574-ft) increase in altitude
      • ASHRAE Class A2: 10 °C - 35 °C (50 °F - 95 °F); for altitudes above 900 m (2,953 ft), decrease the maximum ambient temperature by 1 °C for every 300-m (984-ft) increase in altitude
    • Non-operating: 5 °C - 45 °C (41 °F - 113 °F)
    • Storage: -40 °C - +60 °C (-40 °F - 140 °F)
  • Maximum altitude: 3,050 m (10,000 ft)
  • Humidity:
    • Operating:
      • ASHRAE Class A4: 8% - 90% (non-condensing); maximum dew point: 24 °C (75 °F)
      • ASHRAE Class A3: 8% - 85% (non-condensing); maximum dew point: 24 °C (75 °F)
      • ASHRAE Class A2: 8% - 80% (non-condensing); maximum dew point: 21 °C (70 °F)
    • Storage: 8% - 90% (non-condensing)
  • Electrical:
    • 100 - 127 (nominal) V AC; 50 Hz / 60 Hz
    • 200 - 240 (nominal) V AC; 50 Hz / 60 Hz
    • 180 - 300 V DC (supported in China only)
  • Acoustics (maximum configuration, operating): 6.2 bels
  • Vibration:
    • Operating: 0.21 G rms at 5 Hz to 500 Hz for 15 minutes across 3 axes
    • Non-operating: 1.04 G rms at 2 Hz to 200 Hz for 15 minutes across 6 surfaces
  • Shock:
    • Operating: 15 G for 3 milliseconds in each direction (positive and negative X, Y, and Z axes)
    • Non-operating:
      • 12 kg - 22 kg: 50 G for 152 in./sec velocity change across 6 surfaces
      • 23 kg - 31 kg: 35 G for 152 in./sec velocity change across 6 surfaces

The following table lists the maximum system power load, rated inlet current, and system heat output based on the power supply and source voltage.

Table 22. Rated system power, inlet current, and system heat output
Power supply Source voltage Maximum power
load per system
(two power supplies)
Rated current
per inlet
System
heat output
550 W Platinum 100 - 127 V AC 722 W 6.2 A 2463 BTU/hour
200 - 240 V AC 704 W 3 A 2402 BTU/hour
180 - 300 V DC 702 W 2.5 A 2395 BTU/hour

Regulatory compliance

The ThinkAgile HX Certified Nodes conform to the following regulations:

  • United States FCC Part 15, Class A
  • Canada ICES-003/NMB-03, Class A
  • UL/CSA 60950-1
  • Mexico NOM-019
  • Argentina IEC60950-1
  • Japan VCCI, Class A
  • Australia/New Zealand AS/NZS CISPR 22, Class A
  • China CCC GB4943.1, GB9254 Class A, GB17625.1
  • Taiwan BSMI CNS13438, Class A; CNS14336-1
  • Korea KN22, Class A; KN24
  • Russia/GOST ME01; IEC-60950-1; GOST R 51318.22, 51318.24, 51317.3.2, and 51317.3.3
  • IEC 60950-1 (CB Certificate and CB Test Report)
  • Europe CE Mark (EN55022 Class A, EN60950-1, EN55024, EN61000-3-2, EN61000-3-3)
  • CISPR 22, Class A
  • Germany TUV-GS (EN60950-1/IEC60950-1, EK1-ITB2000)
  • Reduction of Hazardous Substances (ROHS)
  • Energy Star 2.1

Warranty and support

The ThinkAgile HX Certified Nodes can be configured with a one- (PRC only), three-, four, or five-year hardware warranty and various levels of service coverage with a well-defined scope of services, including service hours, response time, term of service, and service agreement terms and conditions.

The base warranty provides 9x5 Next Business Day response with parts delivered. Lenovo’s additional support services provide a sophisticated, unified support structure for a customer's data center, with an experience consistently ranked number one in customer satisfaction worldwide.

The following Lenovo support services are available for selection:

  • Warranty service level upgrades (Preconfigured Support) are available to meet the on-site response time targets that match the criticality of customer's systems:
    • 1 (PRC only), 3, 4, or 5 years of service coverage.
    • 1-year or 2-year post-warranty extensions.
    • Foundation Service: 9x5 service coverage with next business day onsite response, with optional YourDrive YourData.
    • Essential Service: 24x7 service coverage with 4-hour onsite response or 24-hour committed repair (available only in select regions), bundled with YourDrive YourData.
    • Advanced Service: 24x7 service coverage with 2-hour onsite response or 6-hour committed repair (available only in select regions), bundled with YourDrive YourData.
  • Managed Services

    Lenovo Managed Services provide continuous 24x7 remote monitoring (plus 24x7 call center availability) and proactive management of a customer's data center using state of the art tools, systems, and practices by a team of highly skilled and experienced Lenovo services professionals.

    Quarterly reviews check error logs, verify firmware and operating system device driver levels, and software as needed. Lenovo will also maintain records of latest patches, critical updates, and firmware levels, to ensure customer's systems are providing business value through optimized performance.

  • Technical Account Management (TAM)

    A Lenovo Technical Account Manager helps customers optimize operations of their data centers based on a deep understanding of customer's business. Customers gain direct access to a Lenovo TAM, who serves as their single point of contact to expedite service requests, provide status updates, and furnish reports to track incidents over time. Also, a TAM helps proactively make service recommendations and manage service relationship with Lenovo to make certain that customer's needs are met.

  • Enterprise Software Support

    Lenovo Enterprise Software Support is an additional support service that provides customers with software support on Microsoft, Red Hat, SUSE, and VMWare applications and systems. Around the clock availability for critical problems plus unlimited calls and incidents helps customers address challenges fast, without incremental costs. Support staff can answer troubleshooting and diagnostic questions, address product compatibility and interoperability issues, isolate causes of problems, report defects to software vendors, and more.

  • YourDrive YourData

    Lenovo’s YourDrive YourData service is a multi-drive retention offering that ensures that customer's data is always under their control, regardless of the number of drives that are installed in their Lenovo server. In the unlikely event of a drive failure, customers retain possession of their drive while Lenovo replaces the failed drive part. Customer's data stays safely on customer premises, in their hands. The YourDrive YourData service can be purchased in convenient bundles with Foundation, Essential, or Advanced services.

  • Health Check

    Having a trusted partner who can perform regular and detailed health checks is central to maintaining efficiency and ensuring that customer systems and business are always running at their best. Health Check supports Lenovo-branded server, storage, and networking devices, as well as select Lenovo-supported products from other vendors that are sold by Lenovo or a Lenovo-Authorized Reseller.

Some regions might have different warranty terms and conditions than the standard warranty. This is due to local business practices or laws in the specific region. Local service teams can assist in explaining region-specific terms when needed. Examples of region-specific warranty terms are second or longer business day parts delivery or parts-only base warranty.

If warranty terms and conditions include onsite labor for repair or replacement of parts, Lenovo will dispatch a service technician to the customer site to perform the replacement. Onsite labor under base warranty is limited to labor for replacement of parts that have been determined to be field-replaceable units (FRUs). Parts that are determined to be customer-replaceable units (CRUs) do not include onsite labor under base warranty.

If warranty terms include parts-only base warranty, Lenovo is responsible for delivering only replacement parts that are under base warranty (including FRUs) that will be sent to a requested location for self-service. Parts-only service does not include a service technician being dispatched onsite. Parts must be changed at customer’s own cost and labor and defective parts must be returned following the instructions supplied with the spare parts.

Lenovo support services are region-specific. Not all support services are available in every region. For information about Lenovo support services that are available in a specific region, refer to the following resources:

For service definitions, region-specific details, and service limitations, refer to the following documents:

Deployment services

The following optional Lenovo Professional Services are available for the ThinkAgile HX Certified Nodes to get customers up and running quickly:

  • Basic Hardware Installation Services
    • Unpacking and inspecting the systems
    • Installing options and mounting the systems in a rack cabinet
    • Connecting the systems to electrical power and network
    • Checking and updating firmware to the latest levels
    • Verifying operations
    • Disposal of the packaging materials (within the customer site)
  • Nutanix deployment services - Base (per node)
    • Conducting remote preparation and planning
    • Verifying firmware versions and performing firmware updates, if needed
    • Installing and configuring hypervisor and Nutanix controller VM
    • Creating Nutanix cluster
    • Configuring storage
    • Configuring administrative features
  • Nutanix deployment services - Advanced (per cluster)
    • Configuring Nutanix container and Acropolis (AHV) cluster (AHV-based environments)
    • Transferring knowledge
  • Nutanix deployment services - Advanced with XClarity (per cluster)
    • Nutanix deployment services - Advanced
    • Installing Lenovo XClarity
    • Installing system updates

For more information, refer to the Data Center Deployment Services web page:
http://www.lenovo.com/us/en/data-center/services/deployment

Related product families

Product families related to this document are the following:

Trademarks

Lenovo and the Lenovo logo are trademarks or registered trademarks of Lenovo in the United States, other countries, or both. A current list of Lenovo trademarks is available on the Web at https://www.lenovo.com/us/en/legal/copytrade/.

The following terms are trademarks of Lenovo in the United States, other countries, or both:
Lenovo®
Lenovo Services
ThinkAgile®
ThinkSystem®
TruDDR4
XClarity®

The following terms are trademarks of other companies:

Intel® and Xeon® are trademarks of Intel Corporation or its subsidiaries.

Microsoft®, PowerShell, Windows PowerShell®, and Windows® are trademarks of Microsoft Corporation in the United States, other countries, or both.

Other company, product, or service names may be trademarks or service marks of others.